Businesses develop software solutions to make different aspects of their users' lives easier, but an area where many software developers fall short is in anticipating the challenges their users will face in using the software as a result of poor training on real-world usage of applications.
If a user does not have a comprehensive understanding of a software's features and functionalities, operating the software actually reduces productivity instead of increasing it. And don't even get us started on the utility of a user manual in a critical situation. Effective training is the answer, and the right software training can actually save businesses millions of dollars in lost productivity.
At HBX, we go far beyond cumbersome training manuals to offer immersive and effective software simulations and scenario-based training programs that enhance users' adaptability to real-life scenarios, as well as the features and functions of software applications.