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MIGRATING FROM BLENDED LEARNING
TO E-LEARNING

Case study 02

CloudNow Technologies (CNW) is a fast growing IT consulting and software development company. It has partnered with Google for reselling deploying Google products with the requirement to design, develop and deploy Google’s product suite training to its clients.

Requirements

To provide new clients training on G suite to ensure adoption of the application

To educate the client on the many features available in G Suite

To affect Change Management to ensure migration of users to the new system and less reliance on the old email application

Requirements

01

To provide new clients training on G suite to ensure adoption of the application

02

To educate the client on the many features available in G Suite

03

To affect Change Management to ensure migration of users to the new system and less reliance on the old email application

CHALLENGES

CHALLENGES

Infrastructure Cost

Every time a client needed training, CNW would have to deploy one of its senior resources to conduct the training. This was not always economical as training for smaller clients didn’t justify the cost of keeping a high-value resource available

Trainer Availability

The new solution needed to be ‘trainer independent’ and allow the user to understand the new application without the intervention of a trainer.

Time Constraints and Repetition

Given the contrasting schedules of employees across the organisation it was challenging to allocate a fixed time and place for training. The solution would have to give users the ability to access content whenever possible.

design approach

HBFx mapped an end-to-end solution in the form of Software Simulation with interim Show-Me and Try-It activities. This approach ensured a conducive virtual learning environment for the learners to try, perform and apply the acquired skillset.

CUSTOMISED SOLUTION FROM HBX

Instructional solution that nurtures experiential learning through an immersive learning environment of software simulation.

1. OBSERVE

2. TRY

3. PERFORM

FINAL OUTCOMES

FINAL OUTCOMES

Instructional solution that nurtures experiential learning through an immersive learning environment of software simulation.

  • Significant reduction in training and infrastructural cost
  • Minimised SME participation and maximised reach
  • Self-paced learning with flexible learning schedule
  • Avoidance of redundancy and repetition of training
  • Enhanced tooling knowledge and on the job performance
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