Do you need to train your customers?
66% of consumers expect companies to understand their expectations and tailor their deliverables to suit them. By a similar token, ...
Tag: Scenario Based Training
The Scenario-based Learning Series: #3 How to implement Scenario-based Learning
In our last two posts, we defined Scenario-based Learning (SBL) and its key components and after that explained when to ...
The Scenario-based Learning Series: #2 When to use Scenario-based Learning?
In our last post, we defined Scenario-based Learning (SBL) and discussed its key components. Now, we are all set to ...
The Scenario-based Learning Series: #1 What is Scenario-based Learning?
My Dad was a remarkable story-teller. Whenever I stumbled upon a problem and looked up to my Dad for a ...